A. Items of personal information collected
"Mohenick Hotel Seoul Myeong-dong" collects the following minimum personal information as essential items for smooth customer consultation and various services.
• Required items: Name, contact number, email
*If you collect mandatory items and refuse to accept them, you cannot receive the service.
B. Number of personal information
The hotel collects personal information in the following ways.
• Screen of the receiving end of the homepage
A. Items of personal information collected
"Mohenic Hotel Seoul Myeongdong" can more efficiently prioritize services to be developed based on personal information provided by existing users when developing new services or expanding contents, and provide content that users need in a rational manner. In addition, the information and utilization details collected are as follows.
| Sortation | Collection item | Many different purposes | Holding period | Collection methods | |
|---|---|---|---|---|---|
| Customer Service | Essential |
Contact information: phone number, email Other Information: Name |
Contact information : Contact and guidance for service implementation, communication path such as notice delivery, complaint handling, etc.: Inquiry | 1 year | Homepage |
| Customer Service | Essential |
Contact information: phone number, email Other Information: Name |
Contact Information: Newsletter Sending | Until denial of reception | Homepage |
| Customer registration (Opera) | Essential |
Contact information: Name, telephone number Other information: e-mail address, nationality and passport number (citizen registration number) Financial information: Card number, validity period of credit card |
Contact information : communication path such as customer identification, room reservation service, service provision, communication route of notification, complaint handling, etc Other information: Room reservation guarantee |
Five years after staying or until the legal deadline | Registration card, telephone reservation, online booking |
| Choice |
Contact Information: Address Other information: date of birth, company name, position |
Contact information: Contact and guidance for service provision Other information: Customer identification and statistical analysis, new service and event guidance |
|||
| Sortation | Collection item | Purpose of use | retention period | collection method | |
|---|---|---|---|---|---|
| banquet use of banquets | Essential |
Contact Information: Phone Number Email Other Information: Name (Korean / English) |
Contact information: fulfillment of contracts and services Other information: Customer identification |
2 years after the event | banquet contract |
| Choice |
Contact Information: Address Financial information: Card number, validity period of credit card |
Contact Information: Send Invoice Financial Information: Payment of Contracts and Guarantee for Cancellation and Delay of Events |
|||
The hotel shall use the users' personal information within the scope notified by "Article 2 for the purpose of collecting and using personal information" and shall not, in principle, disclose the users' personal information beyond that scope without prior consent from the users. Exceptions are made in the following cases.
In case there is a request of the investigative agency according to the provisions of the Act or according to the procedures and methods prescribed in the Act for the purpose of investigation purposes.
Personal information is collected and used within the scope of 'items of personal information collected' and collected after the purpose of personal information use is achieved, the personal information collected is destroyed.
However, the following information shall be retained for the specified time period for the following reasons for preservation.
A. Reasons for information retention according to relevant laws
The personal information of the users shall be destroyed without delay when the purpose of collecting and using personal information is achieved in principle. The procedure and methods for destroying personal information at the hotel are as follows.
A. Destruction procedure.
• The information entered by the users for customer consultation and the provision of various services is transferred to a separate DB after the purpose is achieved, and is destroyed after the schedule period is stored for reasons of information protection according to internal policies and other relevant statutes (see retention and service period).
• This personal information shall not be used for purposes other than those held, except as provided by law.
B. Dismantling Method
• Personal information printed on paper is shredded or destroyed through incineration.
• Personal information stored in electronic file format is deleted using technical methods that cannot be played back.
The hotel is seeking the following technical and administrative measures to ensure that personal information is not lost, stolen, leaked, tampered with, or damaged in handling users' personal information.
A. Countermeasures against hacking, etc
The hotel does its best to prevent personal information from being leaked or damaged by hacking or computer viruses. Data is backed up frequently in preparation for personal information damage, and the company uses the latest vaccine program to prevent leakage or damage of users' personal information or data, and ensures safe transmission of personal information on the network through encryption communication, etc. We control unauthorized access from outside using intrusion prevention system and strive to equip all possible technical devices to ensure security in a system.
B. Minimize and train the processing staff
The company's limits the staff who handle personal information to the staff in charge, and updates the staff by giving them a separate password. Through frequent training, we always emphasize compliance with the privacy policy of "Mohenick Hotel Seoul Myeong-dong."
C. Operation of the Personal Information Protection Telegraph
We also strive to check the implementation of the privacy policy and compliance of the staff at the "Mohenic Hotel Seoul Myeongdong" through the In-house Personal Information Protection Committee so that we can immediately correct and correct any problems found. However, the hotel shall not be held liable for any damages not attributable to the hotel, such as user negligence or accidents in areas not managed by the hotel, even though the hotel has fulfilled its duty to protect personal information.
You can report all personal information protection related complaints arising from the use of the hotel's service to the person in charge of personal information management or the department in charge. The company will quickly and fully respond to the users' reports.
Personal Information Protection Officer
Name : Seung Hoon Kwak
Affiliation : Management support
Telephone : +82-010-8460-6623
Position : Team leader
E-mail : gshpower@nate.com
Personal Information Protection Officer
Name : Seung Hoon Kwak
Affiliation : Management support
Telephone : +82-010-8460-6623
Position : Team leader
E-mail : gshpower@nate.com
If you need to report or consult other personal information violations, please contact the following organization.
• Personal Information Violation Report Center privacy.kisa.or.kr / without a country 118
• Cyber Investigation Division of the Supreme Prosecutor's Office www.spo.go.kr / without a country 1301
• National Police Agency Cyber Security Agency www.ctrc.go.kr / without a country 182
This "Mohenic Hotel Seoul Myeongdong Privacy Policy" is not applicable for websites linked to Mohenic Hotel Seoul Myeongdong to collect personal information.
If there are any additions, deletions, or modifications to the current Privacy Policy, we will notify you through the "Notices" on the website from at least seven days. However, if there are any significant changes in the user's rights, such as the collection and utilization of personal information and the provision of third parties, it shall be notified at least 30 days in advance.
• Announcement date: 28 March 2018
• Announcement date: 28 March 2018
